Sunday, 6 September 2015

Benefits Of Sewer Billing Software

By Daphne Bowen


The aim of utilities is to provide basic services to the population. These services include water, sewerage, electricity and natural gas. Manual utility billing can be complicated. Most utility companies have adopted sewer billing software which enables them to keep track of their consumption of the products and services they provide to their customers.

Adopting the appropriate paying technique for a service company is beneficial to the customers and to the company itself. The company benefits from the detailed information of their meters and a full history of those meter readings of their clients. This means that the data on all their customers is readily available when required. This increases the efficiency of operations in the company.

The functions of such a system include collection of data on the usage of the sewer services. The automatic meter readers installed in the homes provide data concerning usage. From the collected data, bills can be generated according to charge rates. The bills are automated which means that they can be sent to the clients via emails. This has reduced the postage costs that were incurred by the companies earlier.

An automatic system allows customers to get instant bills and they get considerable lead time before the payment date is due. The system provides online platform for the customers in terms of online portals which have direct links to web payment options.

Companies which have adopted the sewer invoicing program have automated the repetitive tasks carried out. The employees have a reduced work load and hence get more time to deal with more demanding tasks. Human errors resulting from manual data handling are also eliminated.

The right service billing program allows for collection of revenues and payments. After the invoices and bills have been generated and sent to their clients, the automated system should provide options for managing the payments of the customers. It should be able to automatically track customers with outstanding balances and charge them penalties for payments beyond the due date. A good system should even send notices to the clients on late payment via email.

Automated systems that are used by companies to bill clients make the handling of meter changes is made easier. In case of changes of any customer location the meter also changes. A good system enable the integration of the new and old meters and hence one bill can be charged for the user.

Customers who have several residences can benefit from automated system used to bill. The software will be able to identify the several locations as belonging to a single customer. Therefore, the customer will receive a single bill with a summary of all the other accounts.

The sewer invoicing program is ideal as it provides the customers with a descriptive bill of their usage of the services. The utility company is able to send the electronic bills to their customers via emails. The company reduces costs by minimizing their postage costs.




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