Friday, 1 March 2013

Take Your Voice to the Cloud

By John B. Emmerson III


That shows in the quite slow growth of the marketplace and the main worries started with folks being kind of disappointed by the star of speech recognition's functionality, Siri.

Fortunately, the problems people detected on Siri are not applicable in the case of enterprise conversation applications. Those options are capable of supplying support to small and mid-size enterprise, but to Fortune 1000 customers too. The large reliability of this sort of solution is verified by the unified communication market's top players confidence. A fantastic speech recognition tool should provide great accuracy and continuous linguistic improvement capability.

The traditional obstacle companies face when contemplating to adopt speech engineering is the considerable up-front expense necessary for the deployment and preservation. Though there are small doubts regarding ROI, the original costs and the rough economic climate are the main purpose many businesses put the project "on hold". It's true that classic on-premise deployments require considerable amounts of time and can bring quite tricky to assistance.

The good news is that we now reside in the era of cloud-communications and cloud-based programs. A hosted or cloud-based presentation technology service is no longer a subject of the concerns mentioned previously. Offering the same advantages as a standard premise-based SEAA (Speech Enabled Auto Assistant), it can be more swiftly and easily deployed. Above that the solution eliminates all associated costs of a premise-based solution. The expenses become more foreseeable thanks to the pay-per-user/month product, a much more controlled method than a enormous initial investment. There are a lot of excellent reasons for picking to deploy a cloud-based SEAA like the infinite flexibility it offers, improved communications continuity, centralized operations, reduced overall costs, and disaster recovery. Accessing new technology will help companies deal with the challenges freedom and BYOD brings.

Any CIO, IT Supervisor, Call Center Manger and many other professionals acknowledge how important it is nowadays to advantage of extended value for existing voice and Unified Communications infrastructure and have support for an ongoing technique to align with the organizational needs.




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